The billing process is relatively smoother and simpler. For a single reservation to the Baltimore International Airport, you will be charged at the time of the reservation. Once you are charged on your card, you will receive an email confirmation from us that includes the amount and the detailed itinerary of your reserved trip. For group reservation, the customer must pay at least 50% of the amount to confirm the reservation and then the customer can complete the rest of the payment 2 days before the trip. Credit / Debit cards (Visa, Master Card, AMEX and Discover) and travelers checks are the authorized ways of payment. A personal check can be used for payment considering it is sent to our office 2 weeks ahead of your limousine travel.

Please email us at info@bwiairportlimo.net for any changes in your limo service. Any changes or cancellations made between 12:00AM to 05:00AM via email or phone will not be acknowledged. Cancellations made through email are the only valid cancellations. One will have to cancel the reservations for limousine, 3days (72 hours) ahead of your trip. Any cancellations made after the stipulated time will result in a full charge on your card. For all cancelled limo service, the credit will be processed back on to the customer's credit card within 7-14 Business Days. For more information on refunds, please refer to the REFUND POLICY.

Please be aware that BWI/IAD/DCA Airport Limousine Service is not responsible for delays or disruptions caused by natural calamities or other uncontrollable factors. This includes, but is not limited to:

• Weather Conditions: Severe weather conditions such as snowstorms, heavy rain, or hurricanes.
• Road Construction: Delays caused by government-mandated roadwork or construction activities.
• Natural Disasters: Events such as earthquakes, floods, or other natural disasters.

At BWI/IAD/DCA Airport Limousine Service, we always strive to provide prompt and reliable service. However, please be aware that certain factors beyond our control may occasionally affect our ability to maintain exact timing. These factors include:

• Accidents: Traffic incidents or accidents that cause unexpected delays.
• Backed-Up Traffic: Congested Road conditions or heavy traffic that may lead to delays.

Our drivers make every effort to account for potential delays by allowing ample time to reach your destination. Despite these precautions, you may experience delays of approximately 15 to 30 minutes in such situations. We appreciate your understanding and encourage you to reach out if you have any concerns or need assistance with your travel plans.